Wipes & backups
This guide covers wipes & backups for a Frags4u-managed 7 Days to Die dedicated server. It is written for the Frags4u managed environment, so the server identity, allocated resources and network values shown in the Panel take priority over defaults copied from a generic self-hosting guide.
7 Days to Die operational notes • Backups: Protect world/save data, serverconfig.xml and the Mods directory before major updates, resets or mod changes. • Wipes / resets: A world reset is destructive. Confirm exactly which save/world is being replaced and keep configuration/mod backups separate from the wipe target. • Configuration: serverconfig.xml is the primary dedicated-server configuration file. Frags4u-managed settings should be changed through the Panel where exposed so commercial limits remain authoritative.
Recommended checks
- Create and verify a backup before any reset/wipe.
- Confirm exactly which world/save/persistence target is intended to be replaced.
- Keep configuration, access-control and mod data unless the reset explicitly requires changing them.
- If the result is wrong, restore a known backup rather than improvising with base-game files.
When to stop changing things If the failure persists after one controlled test, avoid repeated restarts, broad file deletion or unrelated configuration changes. Preserve the newest evidence. A clean process start, a listening game endpoint and a successful client connection are separate signals; record which one is failing.
What to send Support Include the affected server, approximate failure time, exact error text, the last change made and whether the problem affects startup, connectivity, performance, updates or mods. Technical tickets remain bound to the selected game server so staff and AI Support can inspect the correct managed context rather than guessing.
Backups and recovery Before destructive maintenance, keep a verified recovery point. For 7 Days to Die, the persistent save/world and configuration areas described above should be treated separately from replaceable base-game assets. Do not use a wipe, reinstall or deletion of runtime files as a first troubleshooting step.
Frags4u AI Support safety boundary AI Support can only use approved typed support actions inside the customer's server boundary. It has no root, sudo, general shell, SSH or node-administration access. Any bounded repair requires customer consent, creates a protected snapshot first, remains limited by the existing remediation policy, and is followed by restart/post-repair verification where a restart is required.
