Game & framework updates
This guide covers game & framework updates for a Frags4u-managed ARK: Survival Evolved dedicated server. It is written for the Frags4u managed environment, so the server identity, allocated resources and network values shown in the Panel take priority over defaults copied from a generic self-hosting guide.
ARK: Survival Evolved operational notes • Updates: Managed base-game updates use SteamCMD app 376030. Check Workshop/mod compatibility after game updates before blaming saved-world data. • Mods / frameworks: ARK: Survival Evolved uses Steam Workshop content. A mod list/version mismatch can prevent a clean start or block clients after an update. • Backups: Back up saved worlds, tribe/player data and server configuration before updates, map changes or mod-list changes. • Startup: The managed runtime launches ShooterGameServer for the selected map and applies Frags4u-assigned game/query/RCON values.
Recommended checks
- Create a recovery point before updating.
- Check whether the server's mod framework/plugins need matching updates.
- Apply the controlled game/framework update, then verify process state, ports and fresh logs.
- If players fail after the update, test compatibility/configuration evidence before rolling back persistent data.
When to stop changing things If the failure persists after one controlled test, avoid repeated restarts, broad file deletion or unrelated configuration changes. Preserve the newest evidence. A clean process start, a listening game endpoint and a successful client connection are separate signals; record which one is failing.
What to send Support Include the affected server, approximate failure time, exact error text, the last change made and whether the problem affects startup, connectivity, performance, updates or mods. Technical tickets remain bound to the selected game server so staff and AI Support can inspect the correct managed context rather than guessing.
Backups and recovery Before destructive maintenance, keep a verified recovery point. For ARK: Survival Evolved, the persistent save/world and configuration areas described above should be treated separately from replaceable base-game assets. Do not use a wipe, reinstall or deletion of runtime files as a first troubleshooting step.
Frags4u AI Support safety boundary AI Support can only use approved typed support actions inside the customer's server boundary. It has no root, sudo, general shell, SSH or node-administration access. Any bounded repair requires customer consent, creates a protected snapshot first, remains limited by the existing remediation policy, and is followed by restart/post-repair verification where a restart is required.